Refund policy

Please view each shoe's size chart before ordering. Different shoes have different sizing. 

We want to give you the best possible shopping experience and make sure you feel 100% confident ordering from us. If you are not happy with your shoes, please contact us within 30 days after you receive your shoes, and we will do our best to make it right through replacement, store credit or refund. 

When contacting us, please include photos with your request to explain the issue you are having - this will help us process your request faster.

Please contact us first before sending any items back. If you do not contact us, we cannot process your return or exchange!

To be eligible for return or exchange, you must not have worn your shoes outside, and the shoes must be in the same condition that you received them. 

Contact

You can message us via:

1. email - hello@aeero.co

2. Facebook - Aeero

3. Instagram - @live.aeero

We try our best to respond within 24 hours.